A new configurable auto-finalize system has been deployed, replacing the previous fixed 14-day timer with a user-configurable window that buyers can set between 7 and 21 days at the time of order placement. Auto-finalization is the mechanism by which escrowed funds are automatically released to a vendor after a set period if the buyer takes no action.
The new configurable system allows buyers to set the release window based on the expected delivery time for the specific order. Domestic orders with 2-3 day delivery times might use a 7-day window, while international orders with longer delivery expectations might use the full 21-day window. This flexibility was the most upvoted feature request on the platform's public feedback channel throughout the second half of 2025.
The multi-stage notification system warns buyers at five days, two days, and 24 hours before auto-finalization triggers, regardless of the configured window length. The auto-finalize timer is automatically paused when a dispute is opened and only resumes if the dispute is closed without refund to the buyer, preventing accidental fund release during active dispute proceedings.
Early finalization (FE) by buyer choice remains available only for vendors with Verified status, maintaining the system's protection against exit scams from unverified sellers. Community response to the configurable window feature has been universally positive. Full details on the auto-finalize system are documented in our market features guide.